The end of your lease contract

How does returning my lease car work?

Is your lease contract almost ending? Or do you want to return the car early?
Then you'll need to deregister the car online and schedule a return appointment.

Here’s what to keep in mind:

• Fill out the full return form.
  Tip: Are you getting a new DirectLease car? Wait to fill out the form until you know when the new one arrives.

• Download the AutoZelfScan app and complete the scan.

• Return your car at the end of the lease at:
  Van Mossel Hengelo – Höltersweg 30
  Prefer us to pick it up? No problem. We can collect the car for €75.

• Don’t forget to gather all important documents and accessories.
  You’ll need them when the car is handed in.

Bonus tip:
Leasing with us again? We’ll swap your current car for the new one, free of charge!

Still got questions?
Email us at sales@directleaseprivate.nl or call 0541 - 571 760.

What should I keep in mind when returning my lease car?

Is your lease period coming to an end? Then you can easily schedule a return appointment online. When returning your car, it is important to include everything that came with it. Please return the following:

• The main key and spare key (including remote control if applicable)

• The registration certificate

• The Certificate of Conformity (only for new cars delivered from 1 September 2020 onwards)

• The navigation software (all CDs) and any alarm certificate

• The maintenance and instruction manual

• The full tool kit, such as jack, spare wheel and tools

• All accessories listed in your lease contract

We also ask you to:

• Remove all personal belongings from the car

• Delete your navigation history

• Delete your phone connection history

• Unpair any connected devices

Tip: The car does not need to be returned with a full fuel tank
Tip: Review the return policy to see which types of damage may be charged and which are considered normal wear

Questions?

Email us: sales@directleaseprivate.nl
Call us: 0541 571 760

My lease car has been returned. What happens next?

Have you returned your lease car? Then one of our professionals will carry out an inspection. Based on this, an official return report will be created. This report includes any damage found and other relevant notes.

If damage is found that was not reported in advance, or if any items that are part of the lease agreement are missing, costs may be charged. You will receive the final invoices within three weeks of the inspection.

Want to view your return report?
You can check the return report online via the inspection portal. Simply enter the car’s licence plate number and reference code.

Tip: you’ll find the reference code on your final invoice.

Lease car return policy
We understand that normal wear and tear is part of driving a car for several years. That’s why we make a clear distinction between wear and actual damage. Want to know what counts as normal wear? You can find the details in our Lease Car Return Policy.

Questions?

Email us: sales@directleaseprivate.nl
Call us: +31 541 571 760

How does the AutoZelfScan app work?

The Self Scan

Use the AutoZelfScan app to carry out your own return inspection. This way, you always have your inspection report at hand. As a thank you for completing the scan, you will receive a 50 percent discount on the pickup fee of 75 euros.

Want to do a self-scan? Contact us at sales@directleaseprivate.nl to request your personal reference code. You will need this code to use the app.
Tip: make sure to include your car’s licence plate in the email.

Please note: the self-scan does not replace the official professional inspection.

How does it work?

• Download the “AutoZelfScan” app from the App Store or Google Play
     

• Complete the inspection within three days before returning your car

• Start the scan after washing the car

• Enter your car’s licence plate and reference code

• Follow the instructions in the app, answer all questions and send the scan

• Want to keep a copy? Tick the option to receive it by email

After returning the car, a professional inspection will still take place. Curious to know which damages are considered normal wear? You can find this in the Lease Car Return Policy.
You will receive your final invoice within three weeks.

Want a full explanation of the AutoZelfScan app? Watch the video on our website.

Questions?

Email us: sales@directleaseprivate.nl
Call us: 0541 571 760

Can I request a statement of no-claim years?

Is your lease contract ending, or are you planning to buy a car or motorcycle during your lease period? You can easily request a lease statement from us. This document shows your no-claim years, which your (new) insurer can use to calculate your bonus or premium.

How to request your lease statement
Send an email to schade@directlease.nl.
To help us process your request quickly, please include the following information:

• Full name of the driver

• Private address of the driver

• Licence plate number or numbers

Questions?

Email us: schade@directlease.nl
Call us: 0541 571 710

Can I extend my lease contract?

In some cases, it is possible to extend your lease contract. Please contact our Private Lease team to discuss the options.

Questions?

Email us: sales@directleaseprivate.nl
Call us: 0541 571 760

Do I own the car at the end of the lease period?

No. The car remains the property of DirectLease. However, you do have the option to buy the car at the end of your contract, based on the current market value. Of course, you can also choose a new car and start a new lease period.

Interested in buying the car?
Contact our Private Lease team at sales@directleaseprivate.nl.

To receive a personalised offer, please include the following details in your email:

• Licence plate of the car

• Estimated mileage at the end of the contract

• Preferred date of purchase

Questions?

Email us: sales@directleaseprivate.nl
Call us: +31 541 571 760